Taskforce RAZON

Taskforce RAZON, the State-wide Liquor Licensing Taskforce, continues to identify issues related to crowd controllers at licensed venues. RAZON police members work currently as well as covertly in plain clothes and therefore detect issues that are not identified by uniformed police. Some issues are of great concern to police and should be addressed by crowd controller providers.

The most common issues are:
• Failure to record incidents that have occurred at the premises in the Crowd Controller Register;
• Failure to wear a Crowd Controller number tag
• Venues not having the required number of crowd controllers, as per the conditions on their liquor licences
• Crowd controllers who have not been briefed by the venue management or their employer on either crowd control policies or emergency provisions such as evacuation and fire emergency procedures

Other issues include:
• Unlicensed crowd controllers who have been supplied to venues by crowd control providers
• Disqualified crowd controllers continuing to perform quasi crowd controller/supervisor functions in and around premises.
• Crowd controllers not exercising sufficient control over patron queues and smokers on footpaths, allowing interference to passers-by and excessive noise.
• A wide variation in the standards of conduct of crowd controllers manning the doors of venues, from the very courteous to the belligerent and abusive.
• Other Crowd Control Register irregularities including
• Name and address of the provider not entered
• Failure to sign on and off
• Other people signing crowd controllers off
• Older style registers that do not have provision for crowd controllers to sign off (This can be rectified by ruling the sign-on column in half)

Contact Crownland Security 0n 9306 4552 for further information or fo a no obligation consultation on your current and future security needs.