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Friday, July 30, 2010

Security guards to control crowds and prevent egg-nappers

CHOCOLATE shops are cracking down on swarms of sweet tooths by increasing store security.

Last-minute Easter egg hunters, desperate for a taste of all things dark and sweet, are storming stores across the city.

Some upmarket stores have been so busy that they are using security guards to control crowds and prevent cocoa criminals.

Others are opting for extra cash drops.

Lunchtime shoppers were seen squeezing into city stores to pick up their Easter egg orders on Thursday.

A spokeswoman from renowned chocolatier Haigh's Chocolates said they had several security guards on duty to deal with theft and to control traffic.

"I think in retail there's always a concern about busier times and the security guards are there to help us prevent theft," she said.

Koko Black in the Royal Arcade has plenty to guard with a $130 chocolate egg for sale. Its city store is also taking extra security steps.

"We are doing extra cash drops," a store spokeswoman said.

She said a security guard was on hand from the Royal Arcade to control the crowd if necessary.

MCG spy camera blitz on cricket fans

FOOTAGE of unruly spectators will be beamed straight to security staff in a hi-tech assault on MCG cricket fans.

Crowd controllers will eventually use iPhones and iPads to help identify and evict drunk, abusive or obnoxious louts under the innovative scheme.

More than $3 million will be spent over five years on the internet-based CCTV.
Rowdy Aussie and English cricket fans at this year's Ashes series will be under the eye of razor-sharp digital technology that will enable monitoring teams to alert security staff to their exact location.

Rolling over the MCG's analogue CCTV system to the digital format has become a priority ahead of the boisterous support from England and Australian fans expected for the Boxing Day Test.

Almost 20 per cent of the stadium's old cameras have already been replaced.
The iPhone component will come later - but at least 15 devices could be in use by security staff during the cricket series.

Facilities general manager Peter Wearne said it was a cutting-edge push into the future of stadium surveillance.

"The main benefit will be the clarity of the CCTV pictures and the ability to play back and look at incidents while still recording," Mr Wearne said.

"We'll be able to zoom in on a patron and send the image to the closest security person."

He said one of the biggest issues in the past had been describing a culprit's appearance and his location to a security officer using just a two-way radio.

"The analogue surveillance system in place had a number of shortfalls, which really prompted the move to digital," Mr Wearne said.

But he said management were still in talks over how the iPhone component would be managed.

Facial recognition technology is also on the cards as IT staff push security methods that are considered to be ahead of some of the world's greatest sports stadiums.

"I don't think the technology (for facial recognition) is quite there yet, but in years to come this system could cope with that software," Mr Wearne said.

He said the concept would complement the text service that already allows punters to send an SMS to alert staff to specific situations

Friday, July 23, 2010

Security firms flouting laws

SECURITY industry employers are regularly flouting workplace laws, according to a national audit that found nearly one in two security bosses was not complying with the Fair Work Act.

The Fair Work Ombudsman's audit of 256 employers found 60 had underpaid staff, while 66 breached rules over pay slips and record keeping.

In Victoria, half of the 26 companies audited had breached workplace laws, with the Ombudsman focusing on firms that provided crowd control and mobile patrol services.

SECURITY industry employers are regularly flouting workplace laws, according to a national audit that found nearly one in two security bosses was not complying with the Fair Work Act.

The Fair Work Ombudsman's audit of 256 employers found 60 had underpaid staff, while 66 breached rules over pay slips and record keeping.

In Victoria, half of the 26 companies audited had breached workplace laws, with the Ombudsman focusing on firms that provided crowd control and mobile patrol services.

Ombudsman executive director Michael Campbell said the results were disturbing. He said the Ombudsman would seek to recover about $453,000 for 652 workers who were underpaid across Australia.

The security industry has a poor reputation, with high staff turnover, low pay and difficult working conditions.

Liquor, Hospitality and Miscellaneous Union state secretary Jess Walsh welcomed the Ombudsman's report and said the results were ''the tip of the iceberg''. ''Our members have been concerned about dodgy contractors in the industry for a long time,'' she said.

Ms Walsh said security guards were often paid a flat rate that did not provide for penalties and allowances to which they were entitled.

She said standards had risen among the big four employers in the industry after an agreement with the union.

But among medium-sized and smaller contractors the problems were widespread.
Mr Campbell said employer groups, unions and large companies needed to help change behaviour in the industry. He said it was ''disappointing to find just 51 per cent of employers meeting their lawful obligations".

Sunday, July 18, 2010

Retailers worried about knife ban

NEW laws banning the sale of knives to minors in Victoria are expected to be introduced within weeks but retailers say the state government has bungled the rollout, leaving them struggling to cope with their new responsibilities.

The reform - which extends to stopping the sale of plastic knives to under 18s - follows a spike in knife crime, with robberies at knifepoint soaring almost 50 per cent in Victoria during the past five years. Possession of knives and other weapons was up 25 per cent in the same period

The state government flagged the bans in March when it also announced police would get new powers to fine people carrying knives $1000 on the spot and wield broader search powers.

Thousands of retailers who sell knives will be affected by the new laws, under which any minor caught trying to buy a knife will face an on-the-spot fine of $234, or $1400 if the matter is serious and taken to court.

Anyone caught selling to a minor could be fined more than $2300.

Last month the lower house passed the legislation, which still allows anyone to carry a knife with a lawful excuse, and it is currently before the upper house.

That house sits again next week and, with the state government pushing its law and order agenda hard and the opposition having expressed its support, the law could be passed within a fortnight

caught selling to a minor could be fined more than $2300.

Last month the lower house passed the legislation, which still allows anyone to carry a knife with a lawful excuse, and it is currently before the upper house.

That house sits again next week and, with the state government pushing its law and order agenda hard and the opposition having expressed its support, the law could be passed within a fortnight.

But this has upset some retailers, who say the speed of the introduction and lack of consultation mean it will be difficult to cope with the reform.

Coles, which sells kitchen and cutlery knives in its supermarkets across the state, said the rapid introduction would make it difficult to train staff to ask for identification and promote the ban in-store before it was rolled out.

''We support the intent of the legislation but we have concerns about the pace of implementation,'' spokesman Robert Hadler said. ''This is because of the training and in-store advertising activity that would be required for effective implementation of the ban.''

caught selling to a minor could be fined more than $2300.

Last month the lower house passed the legislation, which still allows anyone to carry a knife with a lawful excuse, and it is currently before the upper house.

That house sits again next week and, with the state government pushing its law and order agenda hard and the opposition having expressed its support, the law could be passed within a fortnight.

But this has upset some retailers, who say the speed of the introduction and lack of consultation mean it will be difficult to cope with the reform.

Coles, which sells kitchen and cutlery knives in its supermarkets across the state, said the rapid introduction would make it difficult to train staff to ask for identification and promote the ban in-store before it was rolled out.

''We support the intent of the legislation but we have concerns about the pace of implementation,'' spokesman Robert Hadler said. ''This is because of the training and in-store advertising activity that would be required for effective implementation of the ban.''

The speed of this rollout contrasts with the state government's move to ban cigarettes being displayed in retail outlets, which was announced in December 2008 but will not be enforced until 2011 to allow retailers to prepare for the change.

Leading kitchenware company Chef's Hat, which sells knives to wholesale and retail customers online and through its South Melbourne store, said there had been no consultation with government about the ban.

General manager David Sawicki said he thought the ban was still in the proposal stage and he was worried his staff might inadvertently breach the new laws because of the lack of clear information and guidelines explaining a retailer's responsibilities.

''I was under the impression that kitchen and cooking knives would be exempt,'' he said.

''We don't know who the onus falls onto [retailer or customer], whether we need to check identification, what identification is acceptable and what the penalties are for selling a knife to someone under-age

''We also don't know what actually falls into the category of knives, as there are dozens of different utensils that can or cannot be classified as a knife but couldn't be used as a weapon,'' Mr Sawicki said


Crownland Security: 9306 4552 www.crownlandsecurity.com.au

Victorian teens go on $6000 shoplifting spree on school trip to New Zealand

A group of Victorian teenagers on a school trip to New Zealand stole $6000 of merchandise during a four-hour shoplifting spree in Queenstown at the weekend.

The group of 16 boys, aged between 14 and 16, narrowly avoided arrest and prosecution for youth offending, police said yesterday.

Constable Dave Felstead, of Queenstown, said the group, from a school in Victoria, stole clothes and souvenirs from central business district stores, including Outside Sports and R&R Sport, between 2pm and 6pm on Saturday

However, police did not find out until yesterday because teachers decided to take matters into their hands and return the property.

The goods were returned but it would have been easier if teachers had told police as soon as they knew, Mr Felstead said.

Police were unaware a series of town centre shoplifting reports were linked until an officer met a teacher who was returning some stolen goods, he said.

There have been previous incidents of young Australians shoplifting in Queenstown and all 16 youths were given warnings.

Passport numbers were recorded in case any of them get into trouble on future trips here.

The school intended to deal with the group "severely", and businesses would receive letters of apology, Mr Felstead said.

The spree probably started with one or two youths shoplifting, before others joined in, he said.

Their stupidity was frustrating because it wasted police time but by the time teachers and police caught up with the teens "they were a very sad and sombre bunch".

The disgraced group flew back to Australia yesterday.

In 2006, two girls from an exclusive Australian private school were caught shoplifting in Queenstown and dissolved in tears when the possibility of charges was raised.

The girls, part of a 36-strong group from Ipswich Girls' Grammar in Queensland, stole expensive clothes and cosmetics from at least five retailers

Crownalnd Security: Retail Loss Prevention Services, Crowd Control, Static Security Guard, Mobile Patrols, Cash In Transit and more...

03 9306 4552
www.crownlandsecurity.com.au

Tuesday, July 13, 2010

Taskforce RAZON

Taskforce RAZON, the State-wide Liquor Licensing Taskforce, continues to identify issues related to crowd controllers at licensed venues. RAZON police members work currently as well as covertly in plain clothes and therefore detect issues that are not identified by uniformed police. Some issues are of great concern to police and should be addressed by crowd controller providers.

The most common issues are:
• Failure to record incidents that have occurred at the premises in the Crowd Controller Register;
• Failure to wear a Crowd Controller number tag
• Venues not having the required number of crowd controllers, as per the conditions on their liquor licences
• Crowd controllers who have not been briefed by the venue management or their employer on either crowd control policies or emergency provisions such as evacuation and fire emergency procedures

Other issues include:
• Unlicensed crowd controllers who have been supplied to venues by crowd control providers
• Disqualified crowd controllers continuing to perform quasi crowd controller/supervisor functions in and around premises.
• Crowd controllers not exercising sufficient control over patron queues and smokers on footpaths, allowing interference to passers-by and excessive noise.
• A wide variation in the standards of conduct of crowd controllers manning the doors of venues, from the very courteous to the belligerent and abusive.
• Other Crowd Control Register irregularities including
• Name and address of the provider not entered
• Failure to sign on and off
• Other people signing crowd controllers off
• Older style registers that do not have provision for crowd controllers to sign off (This can be rectified by ruling the sign-on column in half)


Contact Crownland Security 0n 9306 4552 for further information or fo a no obligation consultation on your current and future security needs.

Monday, July 12, 2010

Security Business Audits

LSD’s Compliance Enforcement Unit (‘CEU’) works to identify areas where security businesses are struggling to meet legal requirements and assist these businesses to better understand their responsibilities and comply with the legislation.

The CEU routinely conducts security business audits. Sometimes businesses will be informed of the Unit’s intention to conduct an audit, sometimes they will not. These audits often check the:

  • Certificate a business has been issued with under the Business Names Act 1962;
  • Certificates of Public Liability;
  • Detailed records that businesses are required to keep of their clients and services provided (as per Section 134 and Regulation 55 of the Private
  • Security Act 2004 and associated regulations);
  • Standard Operating Procedures of a business for accuracy and relevancy to the business conducted;
  • Systems in place to ensure the currency of employees’ licences;
    List of employees to assist LSD in notifying individuals of the suspension or cancellation of their licences;
  • Nominated person is approved and their details have been supplied to LSD.

The most frequent problems the CEU encounters are that businesses:

  • Do not display their License/ Registration certificates where they can be easily seen; and
  • Have not updated their standard operating procedures.

On the whole however, businesses do a good job of storing and handling firearms in a safe and secure way.

The CEU would like to remind businesses to:

• Know the legislation that governs their business;
• Keep up to date with legislative changes;
• Keep LSD informed of employee changes;
• Review procedures particularly when seeking to renew your licence;
• Ask LSD questions and seek answers – the web site, LSD newsletters and LSD customer service centre are all available for this purpose.

For more information regarding security business audits emai: licensingservices@police.vic.gov.au

Please mark your email for the attention of the CEU.

Licence Renewals Set to be Refused, Have you completed all your training?

Licensing Services Division (LSD) is undertaking an audit of its database to identify those licence holders who may not have completed all the required training competencies for the Certificate II in Security Operations.

The number of outstanding competencies may vary depending on the number of units undertaken and the activities applied for. There are also a number of reasons why
individual licence holders may not have completed all of the training requirements. These include cases where training organisations deferred competencies, and where applicants received a licence after completing the necessary entry-level training, but failed to complete the remaining training (as stipulated by the conditions of their licence) within the following 12 months.

In October 2009, LSD notified a significant number of licence holders who had not completed all the training requirements. In this letter, LSD advised these licence holders to complete this training prior to renewal or their renewal application would be refused. Approximately half of those licence holders complied.

LSD recently identified a further group of licence holders who have not completed all the training requirements. These licence holders have also been sent a letter informing them of this fact, and advising them to complete the required training prior to renewal or face having their renewal application refused. An extension of time to complete the required training will not be given.

LSD requests that Business Licence holders communicate this message to all of their employees. Assistance in this process is important to ensure that private security businesses are not adversely affected by a reduced number of staff legally qualified to perform routine business activities.


Contact Crownalnd Security to secure your enrolment into the Certificate II in Security Operations (Crowd Control & Unarmed Guard) 03 93064552

Friday, July 9, 2010

Security & First Aid Training - Minimum requirment for security licensing

CPP20207 - Certificate II in Security Operations
Crowd Control / Unarmed Guard) Licensing


General Overview
A Certificate II in Security Operations is the minimum requirement to successfully obtain a combined entry level licensing for crowd control and security guard. At the same time it is the required course to upgrade your current level of training to the new CPP07 Property Services Training Package. The certificate is based on a national training package and is designed to provide credentials to fulfil the career path needs of a security officer.

What employment opportunities will students have?
The Certificate II in Security Operations provides the skills and knowledge necessary to apply for a security license to work in the following areas:
• Aviation
• Hotels
• Casino's
• Major events
• Nightclubs
• Monitoring
• Cash-in-transit
• Guarding

Course Duration
The course will consist of 16 days full-time attendance during the day or 32 nights attendance in the evenings. Day classes commence from 9am till 5.00pm and Evening classes commence from 6.00pm till 10.00pm. Instructors are all recognised with several years of industry expertise holding relevant security experience, training and secondary teaching qualifications.

What will students study?
• CPPSEC1003A Apply Security Procedures for the responsible service of Alcohol
• CPPSEC2001A Communicate effectively in the security industry
• CPPSEC2002A Follow Workplace safety procedures security Industry
• CPPSEC2003A Work Effectively in the Security Industry
• CPPSEC2004A Respond to security risk situations
• CPPSEC2005A Work as Part of a Security team
• CPPSEC2006A Provide Security services to client
• CPPSEC2010A Protect safety of persons
• CPPSEC2011A Control Access to and exit from Premises
• CPPSEC2012A Monitor and control individual and crowd behaviour
• CPPSEC2014A Operate basic security equipment
• CPPSEC2015A Patrol Premises
• CPPSEC2017A Protect self and others using basic defensive tactics
• CPPSEC3002A Manage conflict through negotiation
• CPPSEC3005A Prepare and Present security documentation and reports
• CPPSEC3013A Control persons using empty hand techniques
• CPPSEC3017A Plan and conduct evacuations of premises
• HLTFA301B Apply First Aid
• TLIE707B Use Communication systems

How much will the course cost?
The course will cost $950.00 consisting of a minimum deposit of $150.00 prior to course commencement for securing your enrolment position.

Call 03 9306 4552 to reserve your enrolment today!

Wednesday, July 7, 2010

Police face strict fitness tests - So should all security personnel

THE slow and tragic descent from fit young police recruit to wheezing old copper will soon be relegated to history with the introduction of career-long fitness standards for all new police.

For the first time, police will have to maintain a standard of fitness throughout their career if they are to stay on the front line.

But police who have survived on a diet of doughnuts and dim sims will not be heading to the unemployment queue just yet. The fitness testing begins with all new recruits from this month.

I think all security personnel regardless of the security function they're employed to undertake should have a minimum level of physical fitness and mental discipline. Security personnel are often confronted with unexpected challenging situations and more often than not, they don’t have the same level of support (backup) as police officers.

Inspector Dan Trimble from the People Department said police recruited from this month would have to pass twice-yearly fitness tests as part of their Operational Skills and Tactics Training (OSTT) courses for the rest of their careers.
"It's important to remember that our community expects their emergency service personnel to have adequate fitness levels to allow them to perform their duties effectively," he said.

Mandatory physical standards for recruits - which have been allowed to slide in recent years - have also been re-introduced.

One standard test will replace the gender and age-related standards introduced to encourage more female and mature-age applicants.

Previous chief commissioner Christine Nixon ordered the 1.6-metre obstacle wall that recruits had to scale be removed from the academy because it was seen as gender discriminatory. It has now been replaced by a 1.3-metre vaulting horse.

Inspector Trimble said the levels required were not onerous and in line with general community standards. ''I think it is fair for someone who has their handbag snatched to expect that police will be fit enough to give chase,'' he said. ''They may not be able to catch them but at least they can chase.''

He said the fitness standards would promote a healthy workforce. ''We want our people to be able to enjoy both life and work.''

The new tests include the Illinois agility run, a ''beep test'' to level 6.10, five push-ups, prone bridge, clearing an obstacle and, for recruits, a 100-metre swim of any stroke.

''We need them to swim to a basic level so if they fall in a river they can get out and they can rescue a child that has fallen into a pool,'' Inspector Trimble said.

Another test will be grip strength to ensure police have the power to pull a trigger, use handcuffs and grab a suspect.

Veteran police who have taken to eating ribs until they can't see their own will be encouraged to take the fitness test during OSTT courses.

If they fail they will be given programs to improve.

However, new police who allow themselves to slide to the point where they fail the test at any point in their careers must improve or risk losing their position.

The full police leadership team - including Chief Commissioner Simon Overland - is scheduled to take the test next month.

Mr Overland won several medals for indoor rowing at the police games held earlier this year.

http://www.theage.com.au/victoria/thinner-blue-line-police-face-strict-fitness-tests-20100706-zz1q.html

Tuesday, July 6, 2010

Securing our venues - a move in the right direction!

Nightkey system being tested, patrons wishing to enter the Coogee Bay Hotel after 9pm are allowed in only if they submit photo identification, which includes their address, for scanning. A video of the patron is recorded and a ''finger pin'' scan taken.

Call us today for a FREE no obligation assessment and quotation for your current and future security needs: 9306 4552 or email enquiries@crownlandsecurity.com.au

Protecting Gulia Gillard PM

The former head of the Iraqi Secret Service, he has protected every Iraqi head of state since Saddam Hussein was overthrown in 2003. He said the open nature of the Melbourne house and lack of security features such as security cameras and sensors would make it a headache for her federal police detail.

The Lodge's security cameras, biometric security, high fences and shatter-proof windows - it even has a safe room - would make her security sleep better at night, he said.

Ms Gillard is expected to be briefed by a team of federal police officers in coming days, a spokeswoman confirmed.

Call us today for a FREE no obligation assessment and quotation for your current and future security needs: 9306 4552 or email enquiries@crownlandsecurity.com.au

Third Melbourne school falls victim to suspected arson attack

A third Melbourne school has been targeted in a suspected arson attack in less than a week, with four portable classrooms at a secondary school in Melbourne's outer east destroyed in a suspicious blaze last night.

Country Fire Authority crews were called to Kambrya College in Bemersyde Drive, Berwick about 9.45pm last night to find two general classrooms and two science rooms burning out of control.

CFA spokeswoman Andrea Brown said the fire, which was attended by 14 fire trucks and caused up to $1 million damage, tore through four portable classrooms in the science wing of the school, which stands apart from the main school buildings.

Crownland Security's Mobile Patrol Units patrol within a 15km radius thus maximising on the number of inspections per client (per site) and minimising the opportunity for would be arsonists.

Call us today for a FREE no obligation assessment and quotation for your current and future security needs: 9306 4552 or email enquiries@crownlandsecurity.com.au